WhatsApp Business API for UAE businesses
Your customers already use WhatsApp every day. The WhatsApp Business API lets your whole team answer them from one place, reply automatically day and night, send approved campaigns and connect WhatsApp to your bookings, orders and payments. MyChatApp gives you all of this on Meta's official platform, in Arabic and English, with prices in AED.
What is the WhatsApp Business API?
It is Meta's official way for companies to use WhatsApp at scale. Instead of one phone, your number works in a shared online inbox for your team, with chatbots, templates for messages you start, and connections to your other systems.
Messages go through Meta's WhatsApp Business Platform (Cloud API), so your number is not at risk from unofficial tools. You keep your number, your business name shows on every message, and with coexistence you can still use the WhatsApp Business app on your phone.
WhatsApp Business app or API?
| WhatsApp Business app | WhatsApp Business API with MyChatApp | |
|---|---|---|
| Who can answer | One phone (plus a few linked devices) | Your whole team in one inbox, chats assigned to people |
| Automatic replies | Greeting and away message | Chatbots and flows, AI answers, bookings, forms |
| Messages you start | Broadcast lists only to saved contacts | Approved templates to any opted-in customer, scheduled campaigns with results |
| Connections | None | Shopify, WooCommerce, Stripe, your CRM through webhooks |
| Reports | Basic message counts | Reply times, campaign results, bookings, orders and leads |
| Cost | Free | Monthly plan + Meta's charges per template message |
How to get started
- 1
Choose a plan
Start with the plan that fits. Prices are in AED and you can change plans any time.
- 2
Connect your number
We connect your WhatsApp number to Meta's platform with you, set your display name and business profile.
- 3
Set up your flows
Ready-made flows for your industry, your services and prices, message templates sent for Meta's approval.
- 4
Go live
Your team answers from the inbox and the phone app; we stay on WhatsApp for help.
What does it cost?
Two parts: our monthly plan (from AED 199 a month) and Meta's own charges, which are paid from your own WhatsApp account.
Meta charges per template message you send (marketing, utility or authentication; the price depends on the category and the customer's country). Since 1 October 2026 replies to customers (service messages) are free only for the first 1,000 per phone number each month, and utility templates are charged even inside the 24-hour window. Our plan price does not include Meta's charges.
What you can do with it
- Team inboxAll WhatsApp chats in one place. Assign chats to team members, labels, notes and saved replies, with a look your team already knows.
- Chatbots and flowsDrag-and-drop flows with buttons, lists, questions and conditions. Ready-made flows for clinics, shops, restaurants, agencies and real estate. AI answers from your own information.
- CampaignsSend approved templates to all contacts or a group, now or on a schedule, with images, documents and personal details for each contact.
- Smarter campaignsPhone preview, A/B tests with an automatic winner, repeating campaigns and birthday or anniversary messages.
- Bookings and remindersCustomers pick a free time in the chat. Automatic reminders with Confirm, Reschedule or Cancel buttons, and a thank-you after the visit.
- Shopify and WooCommerceOrder confirmations, cash-on-delivery confirmation by button, shipping updates and abandoned-cart reminders, straight from your online shop.
- Catalog and ordersSend products in the chat, receive cart orders, track order status and share payment links.
- Instagram and FacebookInstagram and Messenger messages in the same inbox, keyword replies and comment-to-DM automations.
- Phone appInstall the app from the website on iPhone or Android: chats, bookings, orders and instant alerts on the go.
- Chat board and tasksMove chats across stages like a sales pipeline, create tasks and hand over from the bot to a person.
- WhatsApp FormsNative forms inside WhatsApp for sign-ups, quotes and surveys, with answers saved to the contact.
- AI reply assistantSuggests replies, rewrites, translates between Arabic and English and summarises long chats.