WhatsApp for clinics and wellness centres in the UAE
Patients book, confirm and ask questions on WhatsApp. Let them choose a free time in the chat, get reminders that cut no-shows, receive aftercare and leave a Google review, while your front desk answers everyone from one inbox.
Common problems
- Phones ring all day and messages wait for hours
- Missed appointments cost chair time
- Aftercare instructions get lost after the visit
How MyChatApp helps
- Self-booking and reminders that cut no-shows
- Aftercare plans and check-ins
- Google reviews after the visit
- Answers to common questions, day and night
- Deposits by pay link before the visit
What you can do with it
- Chatbots and flowsDrag-and-drop flows with buttons, lists, questions and conditions. Ready-made flows for clinics, shops, restaurants, agencies and real estate. AI answers from your own information.
- Bookings and remindersCustomers pick a free time in the chat. Automatic reminders with Confirm, Reschedule or Cancel buttons, and a thank-you after the visit.
- Care plansRepeating patient reminders with Done or Need help buttons and check-ins, with alerts when someone misses one.
- Google reviewsAsk happy customers for a Google review at the right moment; low ratings come to you privately first.
- Payments in the chatSend secure Stripe pay links: cards, Apple Pay and Google Pay. Orders turn to Paid by themselves and the customer gets a WhatsApp confirmation.
Two parts: our monthly plan (from AED 199 a month) and Meta's own charges, which are paid from your own WhatsApp account. See the plans →
Questions about the WhatsApp Business API
Can patients book a time themselves?
Yes. They choose a free time in the chat from your opening hours; it goes straight into your agenda with reminders.
Do reminders work if the patient has not written recently?
Yes. Reminders use a utility template that Meta approves once, so they reach patients at any time.
Is patient information safe?
Only your team sees the chats. Keep medical details for the consultation and follow your clinic's and DHA's rules for patient data and advertising.
Is MyChatApp the official WhatsApp Business API?
Yes. Your number is connected to Meta's WhatsApp Business Platform (Cloud API). No unofficial apps or browser tricks, so your number is not at risk of being blocked for the tool you use.
What are Meta's charges?
Meta charges per template message by category and country, billed to your own WhatsApp account. Since 1 October 2026 replies are free only for the first 1,000 per phone number each month. Our plan price does not include Meta's charges.